Ticket Terms
During the 2026-27 NBA G League season, all NBA G League game tickets (including
pre-season, regular season and playoffs) must contain the following language:
- PLEASE READ THE FOLLOWING TERMS CAREFULLY AS THEY
GOVERN YOUR RIGHTS UNDER THE TICKET AND CONTAIN A BINDING,
INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER PROVISION BY
WHICH YOU GIVE UP THE RIGHT TO FILE A LAWSUIT IN COURT
INDIVIDUALLY OR AS PART OF A CLASS ACTION WITH RESPECT TO
ANY DISPUTES RELATING TO THE TICKET OR THE SPECIFIED GAME
OR EVENT FOR WHICH IT IS ISSUED. - This ticket is a revocable license, and the purchaser and/or bearer of tickets to
the Event (as defined below), and any individual seeking entry to the Event
through the use of a ticket, including minors and all other attendees
accompanying any ticket bearer (on whose behalf the purchaser and/or bearer
represents they are authorized to act for purposes of agreeing to these terms)
(each of the foregoing hereinafter a “Holder”), agrees that this ticket license is
subject to these terms and conditions, as well as any additional terms and
conditions established by the Rio Grande Valley Vipers and/or its affiliates (the
“Team”), the NBA G League and/or its affiliates (the "NBA G League"), and
any operator of the arena or related arena grounds (including, without
limitation, parking areas and entry gates) (the “Arena”) at which the event or
any surrounding activities (in whole or in part) for which this ticket is issued
(the “Event”) is held (collectively, all such additional terms, “Supplemental
Terms”). By purchase, acceptance and/or use of this ticket and/or entering (or seeking
entry into) the Arena, the Holder is deemed to have read all terms (including all
Supplemental Terms) and agreed to be bound by them. The Holder also
acknowledges that these terms or the Supplemental Terms may be updated at
any time, and by purchase, acceptance and/or use of this ticket, the Holder
additionally agrees to all such updated terms. The Holder must also comply
with all federal, local, and state laws, rules and regulations. - ALL TICKET SALES ARE FINAL. NO REFUNDS, CREDITS OR
EXCHANGES EXCEPT AS PROVIDED HEREIN OR AS REQUIRED BY
APPLICABLE LAW. THE SOLE AND EXCLUSIVE REMEDY (IF ANY) IF
ADMISSION IS REFUSED OR REVOKED, OR THE EVENT IS CANCELLED
AND NOT RESCHEDULED, IS A REFUND OF UP TO THE TICKET’S FACE
VALUE SET BY THE TEAM (THE “FACE VALUE”). TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR
LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, IN NO
EVENT SHALL THE TEAM, NBA G LEAGUE, OR ARENA BE LIABLE FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR
EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND
THE FACE VALUE OF THE TICKET, INCLUDING, WITHOUT LIMITATION,
ANY AMOUNT PAID IN EXCESS OF FACE VALUE FOR THIS TICKET.
The Event date and time (and gate opening) are subject to change at the
Team’s sole discretion, and no such change shall entitle the Holder to a refund
or other remedy if the Holder cannot attend or for any other reason. The
Holder may be relocated in the Team’s sole discretion, and no such
relocation shall entitle the Holder to a refund or other remedy if the
Holder is relocated to a seat or location of comparable Face Value.
- PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY
AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A
LAWSUIT IN COURT. YOU HAVE THE LIMITED RIGHT TO OPT OUT OF
THE ARBITRATION AGREEMENT IN THIS PARAGRAPH AS SET FORTH
BELOW. THIS IS A SUMMARY OF MANDATORY TERMS. For full terms
related to dispute resolution, please visit
https://www.nba.com/termsofuse and review sections 17, 18 and 19
therein, which terms you agree will apply, except as provided herein.
Should any current or future dispute, claim or cause of action related to this
ticket or the Event arise between the Holder and the Team, NBA G League, or
Arena, a written notice (a “Dispute Notice”) must be sent with the following
information: (i) name, contact information (address, telephone number, and
email address), and account information if applicable; (ii) a description of the
nature and basis of the dispute; and (iii) a description of the nature and basis
of the relief sought, including a calculation for it. If the Holder has a dispute,
they shall send the Dispute Notice to [insert team email address] 1 . The Holder
and the Team, NBA G League, and/or Arena agree to make a good-faith effort
to resolve the dispute for at least 60 days (the “Negotiation Period”) following
receipt of the Dispute Notice. If the parties cannot resolve the dispute within
the Negotiation Period, the dispute shall be resolved by binding arbitration.
The arbitration shall be administered by National Arbitration and Mediation
(“NAM”) and heard by a single, neutral arbitrator. The NAM Rules shall govern
the payment of all arbitration fees. Notwithstanding the foregoing, the Team
will consider a request to reimburse your portion of the arbitration fees upon a
showing of hardship in its sole discretion and assuming you do not qualify for a
waiver from NAM. All issues are for the arbitrator to decide except the
following items (which are for a court of competent jurisdiction to decide): (i)
issues that are specifically reserved for a court; (ii) issues related to the scope
and enforceability of the arbitration provisions; and (iii) whether a dispute can
or must be brought in arbitration. TO THE FULLEST EXTENT PERMITTED
BY LAW, THE HOLDER, ARENA, TEAM AND NBA G LEAGUE AGREE
THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL
1 Note to teams: if a team receives a Dispute Notice that also brings a dispute against the League Office, please
contact Michael Potenza (mpotenza@nba.com).
BASIS AND WAIVE ANY RIGHT TO LITIGATE IN COURT OR ARBITRATE
ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR
CLASS ARBITRATION. TO THE FULLEST EXTENT PERMITTED BY LAW,
THE HOLDER, ARENA, TEAM AND NBA G LEAGUE WAIVE THE RIGHT
TO A JURY TRIAL. There are also additional procedures for “mass filings,” as
set forth in the NAM Rules. In addition, these terms and any disputes between
you and the Arena, Team, and/or NBA G League will be governed by the laws
of the State of New York without regard to its principles of conflicts of laws. To
the fullest extent permitted by law, the state and federal courts of [insert City,
State] shall have exclusive jurisdiction over any disputes between you and the
Arena, Team, and/or NBA G League (except for disputes brought in small
claims court) that are not subject to arbitration. IF THE HOLDER DOES NOT
CONSENT TO THIS CLAUSE, THE HOLDER MUST IMMEDIATELY LEAVE
OR NOT ENTER THE ARENA. You have the right to opt out of arbitration
under these Terms by sending the Team a personally signed, written notice of
your decision to opt out via email to info@rgvipers.com within the earlier of
the Event date or thirty (30) days after purchase of your ticket. Such an opt
out will not opt you out of an arbitration agreement you might otherwise have
with the Arena, Team, and/or NBA G League.
- The Holder agrees not to create, transmit, distribute, misappropriate or sell (or
aid in creating, transmitting, distributing, misappropriating or selling), in any
media now or hereafter existing, any description, account (whether text, data
or visual, and including (without limitation) play-by-play data), picture,
photograph, image, video, audio, livestream or other form of exploitation or
reproduction of the Event (collectively, “Event Works”). Notwithstanding the
foregoing, the Holder agrees that by using this ticket to enter the Event, the
Holder shall grant to the Team and NBA G League an exclusive worldwide,
irrevocable, perpetual, sub-licensable, royalty-free license to all rights
associated with any Event Works. This ticket may not be used for any form of
commercial or trade purposes, including, but not limited to, advertising,
promotions, contests, sweepstakes, giveaways, gambling or gaming activities,
without the express written consent of the Team and NBA G League. The
Team and NBA G League shall not be responsible for lost, stolen, destroyed,
duplicated or counterfeit tickets and may refuse to honor them. - This ticket and the Holder’s admission to the Arena are subject to all safety
and health requirements and policies relating to any communicable and/or
infectious disease, virus, bacteria or illness, including COVID-19 and any
strains, variants or mutations thereof (collectively, “Communicable Disease”),
put in place by the Team, NBA G League, and Arena, including any such
policies and requirements described in the Supplemental Terms (collectively,
the “Safety Requirements”). The Holder acknowledges and agrees to comply
with the Safety Requirements and acknowledges and agrees that attendance
at the Event is conditioned on such compliance. - The Holder agrees, on behalf of the Holder and Holder’s Related Persons
(defined below), that the Holder and each such other individual will not attend
the Event if any such individual has been directed by a healthcare provider or
public health authority to quarantine, isolate, or otherwise refrain from
interacting with members of the public due to a diagnosis of or exposure to
COVID-19 or any illness or other medical condition. - To ensure that all Event patrons agree to, and comply with, all Safety
Requirements and all other NBA G League, Team and Arena rules, this ticket
may not be resold or offered for resale on any platform other than a platform
expressly authorized by the Team or the NBA G League. Without limiting the
foregoing, any transfer of this ticket to any person who fails to satisfy any
Safety Requirement may be voided by the Team and this ticket cancelled. - Breach of any of these terms, failure to comply with Safety Requirements or
NBA G League, Team and/or Arena rules, or the refunding to the Holder of the
Face Value, shall automatically terminate any rights that the Holder may have
hereunder; shall render illegal and unauthorized the Holder’s use of the ticket
for any purpose; and shall authorize the Team and/or the NBA G League to
withdraw the ticket, refuse admission to the Arena, or eject the Holder from the
Arena, without refund or credit in each case, and subject the Holder to all legal
remedies available to the NBA G League, Team and/or Arena. - THE HOLDER EXPRESSLY ACKNOWLEDGES AN INHERENT RISK OF
EXPOSURE TO A COMMUNICABLE DISEASE (INCLUDING COVID-19)
EXISTS IN ANY PLACE WHERE PEOPLE GATHER AND THAT NO
PRECAUTIONS (INCLUDING THE SAFETY REQUIREMENTS DESCRIBED
ABOVE) CAN ELIMINATE THE RISK OF EXPOSURE TO A
COMMUNICABLE DISEASE. A COMMUNICABLE DISEASE CAN BE
EXTREMELY CONTAGIOUS AND CAN LEAD TO SEVERE ILLNESS AND
DEATH. WHILE PEOPLE OF ALL AGES AND HEALTH CONDITIONS MAY
BE ADVERSELY AFFECTED, CERTAIN CATEGORIES OF PEOPLE HAVE
BEEN IDENTIFIED BY PUBLIC HEALTH AUTHORITIES AS HAVING
GREATER RISK BASED ON AGE AND UNDERLYING MEDICAL
CONDITIONS. THE HOLDER OF THIS TICKET VOLUNTARILY ASSUMES
ALL RISK AND DANGER OF PERSONAL INJURY (INCLUDING DEATH),
SICKNESS (INCLUDING ILLNESS AND OTHER RISKS OF EXPOSURE TO
ANY COMMUNICABLE DISEASE OR ILLNESS, OR A BACTERIA, VIRUS
OR OTHER PATHOGEN CAPABLE OF CAUSING A COMMUNICABLE
DISEASE OR ILLNESS), LOST, STOLEN, DAMAGED OR CONFISCATED
PROPERTY, AND ALL OTHER HAZARDS ARISING FROM, OR RELATED IN
ANY WAY TO, THE EVENT (INCLUDING COMPLYING WITH THE SAFETY
REQUIREMENTS), WHETHER OCCURRING PRIOR TO, DURING OR
AFTER THE EVENT, HOWEVER CAUSED AND WHETHER BY
NEGLIGENCE OR OTHERWISE. - On behalf of the Holder and the Holder’s Related Persons (defined below), the
Holder further hereby releases (and covenants not to sue) each of the
Released Parties (defined below) with respect to any and all claims that the
Holder or any of the Holder’s Related Persons may have (or hereafter accrue)
against any of the Released Parties and that relate in any way to (i) exposure
to COVID-19; (ii) entry into, or presence within or around, the Arena or the
Event (including all risks related thereto) or compliance with any protocols or
Safety Requirements applicable to the Event; or (iii) any interaction between
the Holder and the Holder’s Related Persons, on the one hand, and any
personnel of any of the Released Parties present at the Event, on the other
hand, in each case whether caused by any action, inaction or negligence of
any Released Party or otherwise.
As used herein:
“Related Persons” means the Holder’s heirs, assigns, executors,
administrators, next of kin, anyone attending the Event with the Holder or
for whom Holder has obtained an Event ticket (which persons the Holder
represents have authorized the Holder to act on their behalf for purposes of
these terms), and other persons acting or purporting to act on the Holder’s
or their behalf.
“Released Parties” means: (i) the NBA G League and its teams (including
the Team), and each of their respective direct and indirect owners,
affiliates, players and coaches, administrators, designees, licensees, and
other personnel; (ii) the direct and indirect owners, lessees and sublessees
of the Arena; (iii) all third parties performing services at the Arena; (iv) any
parents, subsidiaries, affiliated and related companies of each of the
entities described in clauses (i)-(iii); and (v) the officers, directors, owners,
members, managers, partners, employers, employees, agents, contractors
and sub-contractors (and employees of such contractors and sub-
contractors), insurers, representatives, other personnel, successors and/or
assigns of each of the foregoing entities and persons described in clauses
(i) – (iv), whether past, present or future and whether in their institutional or
personal capacities. - The Holder and the Holder's belongings may be searched upon entry into the
Arena and/or other security checkpoints, prohibited items (which may include,
without limitation, bags) may be confiscated at the sole discretion of the NBA
G League, Team and/or Arena, and the Holder hereby consents to the
foregoing and waives any related claims that might arise against the NBA G
League, Team or Arena. If the Holder elects not to consent, the Holder will be
denied entry into the Arena without refund or credit. - The Holder grants permission to the NBA G League and Team (and their
respective sponsors, licensees, advertisers, broadcasters, designees and agents) to utilize the Holder’s image, likeness, actions and statements in any live or recorded audio, video, film, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Event, in any medium, whether now known or hereafter created, or context for any purpose, including commercial or promotional purposes, without further authorization or compensation. IN ADDITION, WHERE FACIAL SCANNING OR OTHER BIOMETRIC TECHNOLOGY IS USED IN CONNECTION WITH THE EVENT, THE HOLDER ACKNOWLEDGES THAT, SUBJECT TO APPLICABLE LAW, THE NBA G LEAGUE, TEAM, ARENA AND/OR THEIR AUTHORIZED SERVICE PROVIDERS MAY COLLECT OR PROCESS CERTAIN FACIAL OR OTHER BIOMETRIC INFORMATION, INCLUDING A SCAN OF FACE GEOMETRY, FOR IDENTITY VERIFICATION, SECURITY, ACCESS OR OTHER PURPOSES DISCLOSED TO THE HOLDER. ANY COLLECTION, USE, DISCLOSURE, RETENTION OR DELETION OF SUCH INFORMATION WILL BE SUBJECT TO APPLICABLE LAW AND THE PRIVACY POLICY OR OTHER PRIVACY NOTICE APPLICABLE TO THEPARTICULAR TECHNOLOGY OR VENUE. WHERE REQUIRED BY APPLICABLE LAW, ANY ADDITIONAL NOTICE OR CONSENT WILL BE PROVIDED OR OBTAINED IN CONNECTION WITH THE USE OF SUCH TECHNOLOGY
Without limiting the foregoing, the Holder agrees not to give or offer this ticket
in a manner that would constitute a violation of the U.S. Foreign Corrupt
Practices Act, any other anti-bribery law or regulation, or any conflicts of
interest law, regulation, or policy.
Except as specifically provided herein, if any provision of these terms or the
Supplemental Terms is held by a court of competent jurisdiction to be unlawful,
void, invalid, or unenforceable, that provision shall be deemed severed and the
remaining provisions shall remain in full force and effect.